W444 Privacy Policy – How We Keep Your Data Secure

When you create an account or use w444's services, certain information reaches us — some provided directly by you, some collected automatically. Each piece of data has a specific purpose, and only what is necessary is collected.

Information you provide directly:

Automatically Collected:

W444 never stores full card numbers. For card payments, only the last four digits are kept; all other details remain encrypted at the payment gateway. For bKash or Nagad, only the transaction reference number is retained.

Every piece of information w444 collects has a clear reason behind it. Nothing unnecessary is collected, and nothing is used beyond its stated purpose.

• Identity Verification & Registration: Your name, phone number, and date of birth are used to confirm a genuine identity. This is essential for preventing fraud and keeping minors off the platform.
• Account Management: Your betting history, balance, and preferences are saved so everything is available to you each time you log in.
• Payment Processing: Payment information is required to process deposits and withdrawals and to maintain a record of transactions.
• Security Monitoring: IP addresses and device information are used to detect suspicious activity, fraud, and hacking attempts.
• Legal Obligation: Certain data must be retained for a specified period as a requirement of the international gaming license.
• Service Improvement: Aggregated data is analyzed to improve w444's interface, odds, and support quality.
• Promotional Communications: To send you relevant offers based on your preferences. You can opt out of this at any time.

W444 never sells your data to third parties for advertising purposes or uses it for unsolicited marketing.

Every piece of data stored on w444 is protected by multiple layers of security. It goes beyond just blocking unauthorized logins — protection is in place at every level, from the database to the network.

• SSL/TLS Encryption: Every piece of data traveling between your browser or app and w444's servers is protected by 256-bit SSL encryption — the highest standard recognized internationally.
• Database Encryption: Sensitive stored data — such as passwords and identity documents — is protected with AES-256 encryption. Even if someone gains access to the database, they cannot read the data directly.
• Two-Factor Authentication (2FA): An additional verification step when accessing your account. Even if your password is compromised, your account stays protected.
• Firewall & DDoS Protection: w444's servers are monitored around the clock. Any unusual traffic is blocked automatically.
• Staff Access Controls: w444 staff can only access the data needed for their role. No one is permitted to view a member's information without a legitimate reason.
• Regular Security Audits: Independent third parties regularly audit w444's security systems.

W444 does not sell your personal data. However, limited information must be shared with certain trusted partners to operate our services. The table below clearly outlines what data is shared and why in each case.

• Payment Provider: Only the information necessary to complete transactions with bKash, Nagad, Rocket, banks, or card networks is shared. Nothing beyond that.
• Identity Verification Service: As part of the KYC process, identity documents may be shared with verification bodies recognized by the licensing authority.
• Technology Service Provider: Server hosting and cloud storage providers store data on our behalf. All of them comply with international privacy standards.
• Law Enforcement Agencies: We may be required to share information due to legal obligations, such as a court order or investigation. Where possible, you will be notified in advance.

Your data is not shared with anyone outside this list. w444 binds its partners to confidentiality agreements — they are not permitted to pass your information on to third parties.

Cookies are used on the w444 website and app. A cookie is a small data file stored in your browser that helps make your w444 experience smoother. The purpose of each cookie is explained below.

You can disable all cookies except essential ones. Note that turning off analytics cookies may affect certain site features. You can delete cookies at any time through your browser settings.

You have certain fundamental rights over your personal data at w444. These rights are aligned with international privacy laws. To exercise any of them, email support@w444.biz.

W444 does not retain data beyond what is necessary. All information is stored while your account is active. After an account is closed or deleted, different retention periods apply depending on the type of data.

• Account Details (Name, Number, Email): 3 years after account closure — retained as evidence in the event of legal disputes or claims.
• Transaction History: A minimum of 5 years, in line with international financial regulatory requirements.
• Identity Documents (KYC): 5 years after account closure — as required by licence conditions.
• Betting History: 3 years — retained for dispute resolution purposes.
• Support Chat History: 1 year.
• Log Files (IP Address, Login Time): 6 Months.

When the set retention period expires, your data is automatically and securely deleted. w444 does not hold onto any information beyond what is necessary.

W444 is strictly for users aged 18 and above. Collecting data from minors is against our policy. If any account holder is found to have registered under the age of 18, all their data will be immediately deleted and the account permanently closed.

If there are minors in your household, it is recommended to use parental control software on your device. Never share your password, and do not leave your device unattended while logged in.

W444 may update this Privacy Policy at any time. Common reasons include adopting new technologies, legal updates, or an expansion of services.

• For significant changes, you will be notified in advance via your registered email or an app notification.
• Minor updates (such as language clarifications) may be made without prior notice.
• You can check the "Last Updated" date at the top of the page to see when the policy was last revised.
• Continued use of w444 after any changes have been made will be considered acceptance of the updated policy.

To view an earlier version of this policy, contact support — any dated version can be provided on request.

For any privacy-related questions, requests, or complaints, please reach out to w444's dedicated privacy team. We always aim to respond within 3 business days.

• Email: support@w444.biz (Subject line: Privacy Request)
• Live Chat: Directly on the website or app, 24/7

Including your registered mobile number and account ID when submitting a complaint helps us resolve it faster. w444 takes every privacy request seriously and acts on it accordingly.